For more help please contact TLC our customer services team at tlc@trinnylondon.com or via Live Chat which is available from Monday - Friday 9am - 6pm and Saturday and Sunday 9am - 5pm UK time.
We're a small but passionate team and we will do our best to get back to emails within 48hrs, excluding weekends. The TLC Customer Services team are available throughout the year excluding Christmas Bank Holidays.